Understanding a Finding Manuals charge

Finding Manuals is a paid service that provides access to a searchable database of appliance manuals and related documentation. Payments are for access to the site's search and database services rather than for ownership or licensing of the manuals themselves.

The current Finding Manuals homepage lists two access options:

• Trial Pass — $1.99 for 3 days
• Monthly Access — $39.99 per month

The billing descriptor for this Help Center is finding-manuals.com.

If you are trying to identify a charge, compare the descriptor and amount with your Finding Manuals access. If you still need help, submit a Charge Inquiry and describe the charge you are asking about.

When completing the support form, provide only the first 6 and last 4 digits of the relevant card. Never provide your full card number, CVV, PIN, or password.

Finding Manuals also publishes a refund policy stating that an unsatisfied customer can request a full refund by contacting customer support. The site does not state a refund-processing timeframe, so this Help Center must not promise one.